Help/FAQs

A: Your login credentials are the same username, email address and password that you use to log in to the main site. If you have forgotten your login credentials or need assistance with your login information, please click here.

A:  To reach the DFMC Community Portal:

• You must log in at the DFMC website https://dfmconf.org/
• Under the "MEMBERS" tab or the side bar, choose "DFMC Community Portal."
• At the Community Portal site, some search engines may require you to log in a 2nd time at the "Sign In" at the top right corner.

A: At the top right corner drop-down, click on "Profile." On your profile page, select the pencil icon next to "Contact Details" in the left column.  This will toggle you back to the DFMC Home Profile Page. Click on "Edit Profile."    At the bottom of the form, click "UPDATE."  Keep in mind that it may take a few moments to sync.

A: Navigate to your profile page (top right corner). Select from your profile menu bar the "My Account" drop-down menu and choose "Privacy Settings." This will let you control what information is visible to whom.  After you’ve made changes, click the “Save Changes” button at the bottom of the page.

A: Click “Find Members" on the main navigation bar. The Member Directory allows you search for other users based on:

• First and/or last name
• Company name
• Email address

Switch to the “Advanced Search” tab to refine your search results by:

• City
• State
• Country
• Community Type
• Community Name

NOTE: To expand a list of all members, type % (percent sign) in the First Name field.

CONFERENCE DIRECTORY - The most recent DFMC Conference Directory in PDF form is located in the DFMC Library under "Resources" or "Browse" menu items.  You can also use the search box.

A: Before you can add contacts, you must request their permission.  After locating a member in the "Find Member" directory, you can request permission by any one of the following:
1. Click on “Add As Contact” button to the right of each person in your search results.  
2. Hover hand icon over their name to "Request Contact."  
3. Click on their name to open their profile and click "Add As Contact."

A: Creating this virtual address book makes it easy to send a message through the community site to stay in touch, ask questions or even build a referral network. Additionally, when you view another member’s profile, you’ll be able to see any contacts you have in common. You can also choose to let your contacts view certain demographics in your profile that others can't.

A: Communities allow you to participate in discussions and share resources with other members.

A: Go to “Communities” in the main navigation bar. Select “My Communities” to view the communities you currently belong to.

A:  Click on “Communities” in the main navigation and click on “All Communities” in order to see a list of available communities. Click on the community that you wish to join and simply click "Join," then choose a delivery option for posts (Real Time, Daily Digest or No Email).

A:  Navigate to the community that you want to unsubscribe to and click on the "Settings" button and select "Leave Community."  You can navigate to that community through either your Profile or on the navigation bar "Communities."

A: Yes.  Enter a keyword in the search bar located in the main navigation. To refine your search results, use the options listed on the left side bar.

A: Navigate to "All Communities" and choose the community you are interested in viewing. The latest discussion posts will be listed at the top.

Click on the “Discussions” tab to view a full list of discussions listed by subject.  If you see a post you’re interested in, click the subject line which will take you to the entire thread.  Clicking on  "Original Message” at the bottom of all of the posts in a thread will display the original message that started that discussion.

A: To respond to a discussion post, navigate to the that specific discussion post and click “Reply" to send your message to the entire community. 

To reply to only the author of the post, at the "Reply" drop-down, select “Reply Privately." 

**We recommend replying to the sender for simple comments like “me, too” that add little value to the overall discussion; and replying to the entire community when you are sharing knowledge, experience or resources that others could benefit from.

A: At the navigation menu, go to “Participate" > “Post a Message.”

From an email notification (HTML version) for a particular discussion forum, you can use the “Reply to Group” or for a private email, "Reply to Sender" link located at the top right of the discussion email.

A: Navigate to your profile and click on the "My Account" tab. Choose "Community Notifications" from the drop-down menu.  On that page, there are "Discussion Email" subscription options:
Real Time, Daily Digest, and No Email.  

For each discussion, you have the following delivery options:

• Real time: sends an email every time a new message is posted.
• Daily digest: sends one email to you each day, consolidating all of the posts from the previous day.
• No Email: allows you to be part of the group without having emails sent to you. You can still post and read others’ messages by logging into the community site.

A: If images are not appearing, it is likely that your email client is set to suppress images. This should be something you can change in your security or viewing options. If you would rather receive text-based email, go to your profile page and click on the "My Account" tab. Choose "Community Notifications" from the drop-down menu. Select the “Plain Text” format option for each of the discussions you are subscribed to.

A:You can find the DFMC Library at the navigation bar under "Resources" or "Browse." 

A: If you know which library the resource might be located in, find the affiliated community via the All Communities page. Click through the community's landing page, then click on the “Libraries” tab . If you do not know where the resource might be, enter search terms in the main search box the same way you might enter search terms into Google or another search engine.

A: Yes. Enter a keyword in the search bar located in the main navigation. To refine your search results, use the options listed on the left side bar. 

A: The libraries are populated in two ways:

1.  When you include an attachment in a discussion post, the system automatically places it in the affiliated library.

2.  You can also upload documents directly to a library by using the
“Share a File” link found under “Participate” in the main navigation or
"Create New Library Entry" button on any community's library page. 

Library resources are not required to be associated with a discussion thread.

A: Select the “Share a File” link found under “Participate” in the main navigation or "Create New Library Entry" on any community landing page. Please note that uploading a document is accomplished by completing a few steps, and each step must be completed before you can move on to the next:

• Choose a Title for your document and include a description (optional). Select the Library to which you’d like to upload it.  Then, choose an Entry Type (most will be Standard Files, but be cognizant of any copyright licensed material). Once you have completed these steps, please click “Next.”
• Upload your file.
• Select “Next” if you want to further describe your files and/or add tags to your file.  Otherwise, please click “Finish” to post your library entry

A: The system supports dozens of file types including Copyright Licensed files, Hyperlinks, Standard File Upload (Word, Excel, PowerPoint), Webinars, and YouTube videos.

A: Tags are great way to organize and categorize content on your site. Tags can be applied to blogs, library entries, events, and glossary terms.  Tagged items are prioritized in the search results.